Super Admin Team & Roles

Manage your platform operations team with granular role-based access control. Invite team members, create custom roles, and assign specific permissions so everyone has exactly the access they need.

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Accessing Team Management

Go to Super Admin > Team to manage your platform team members and roles.

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Team Members

The team list shows all super admin team members with their details:

Column	Description
Name	Team member's display name
Avatar	Profile photo
Email	Email address
Role	Assigned role
Status	Active or Invited
Join Date	When they joined the team

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Inviting Members

1. Click Invite
2. Enter the invitee's email address
3. Enter their name
4. Select a role
5. Click Send Invitation

The invitee receives an email with a link to accept the invitation and create their account.

If the invitation email was missed, you can click Resend to send it again.

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Managing Roles

Go to Super Admin > Team > Roles to create and manage custom roles.

Creating a Role

1. Click Create Role
2. Enter a name and description for the role
3. Select the permissions the role should have
4. Click Save

Editing a Role

1. Click on the role you want to edit
2. Update the name, description, or permissions
3. Click Save

Deleting a Role

1. Click Delete on the role
2. You must reassign all team members currently on this role to another role before it can be deleted

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Permissions

Permissions are organized by area. When creating or editing a role, select the specific permissions the role needs.

Tenant Management

Permission	Description
tenants.view	View tenant list and details
tenants.create	Create new tenant accounts
tenants.edit	Edit tenant information
tenants.suspend	Suspend and unsuspend tenants
tenants.delete	Delete tenant accounts
tenants.impersonate	Log in as a tenant admin

Plans & Billing

Permission	Description
billing.plans.view	View subscription plans
billing.plans.manage	Create, edit, and delete plans
billing.revenue.view	View revenue reports and metrics
billing.refund	Process refunds

Domains

Permission	Description
domains.view	View custom domain list
domains.manage	Add, edit, and delete domains
domains.settings	Configure domain integration settings

Announcements

Permission	Description
announcements.view	View platform announcements
announcements.manage	Create, edit, and delete announcements

Email Templates

Permission	Description
email.templates.view	View email templates
email.templates.manage	Edit and configure email templates

Platform Settings

Permission	Description
settings.view	View platform settings
settings.manage	Modify platform settings

Team Management

Permission	Description
sa_users.view	View team members
sa_users.manage	Invite, edit, and remove team members

System

Permission	Description
system.view	View system information and logs
system.manage	Manage system settings and updates

Example Role Configurations

Role	Permissions Needed
Support Team	tenants.view + tenants.impersonate
Billing Team	billing.plans.view + billing.revenue.view
Content Manager	announcements.view + announcements.manage + email.templates.view + email.templates.manage
Full Admin	All permissions

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Removing Members

1. Find the team member in the list
2. Click Remove
3. Confirm the removal

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Next Steps

• Tenant Signup - How customers sign up for your platform