User Accounts & Settings
Everything you need to know about creating your account, signing in, and customizing your experience.
Creating an Account
Email and Password
- Click Sign Up
- Fill in the registration form:
- Name - Your display name
- Email - A valid email address
- Password - Must meet the following requirements:
| Requirement | Detail |
|---|---|
| Minimum length | 8 characters |
| Uppercase | At least one uppercase letter |
| Lowercase | At least one lowercase letter |
| Number | At least one digit |
| Symbol | At least one special character |
- Click Create Account
- Check your email for a verification link and click it to activate your account
Social Login
You can also sign up instantly using a social account:
- GitHub
- Discord
- Slack
Click the corresponding button on the sign-up page. Your account is created automatically using your social profile information.
Social login availability depends on which providers the admin has enabled. See Social Login for admin setup details.
Logging In
Email and Password
- Click Log In
- Enter your email and password
- Optionally check Remember me to stay logged in
- Click Log In
Social Login
Click the social provider button (Google, GitHub, Discord, or Slack) to log in with your connected account.
Forgot Password
If you have forgotten your password:
- Click Forgot Password on the login page
- Enter your email address
- Check your email for a reset link
- Click the link and set a new password
Tenant Picker
This feature is only available with the Extended License (SaaS mode).
If your email is associated with multiple tenant boards, you will see a tenant picker after logging in. Select the board you want to access from the list.
Profile Settings
Access your settings by clicking your avatar in the navigation bar, then selecting Settings.
Profile Tab
Manage your public identity:
- Display name - How your name appears to others
- Email - Your account email address
- Bio - A short description about yourself
- Company name - Your organization (optional)
- Profile photo - Upload or change your avatar
Password Tab
Change your password:
- Enter your current password
- Enter your new password (must meet the same requirements as registration)
- Confirm the new password
- Click Save
Notifications Tab
Control which notifications you receive:
| Notification Type | Description |
|---|---|
| Status changes | When a feature you follow changes status |
| Admin responses | When an admin posts an official response |
| New comments | When someone comments on a feature you follow |
| Replies | When someone replies to your comment |
| Vote milestones | When a feature you submitted reaches a vote milestone |
| Weekly digest | A summary of activity on features you follow |
Appearance Tab
Choose your preferred theme:
- Light - Light background with dark text
- Dark - Dark background with light text
- System - Automatically matches your operating system setting
Privacy Tab
Control your email visibility. Choose whether other users can see your email address on your profile.
Social Connections Tab
Manage linked social accounts:
- Connect a new social account (Google, GitHub, Discord, Slack)
- Disconnect a social account you no longer want linked
You must keep at least one login method active. You cannot disconnect your only social account if you have no password set, and you cannot remove your password if you have no social accounts connected.
In-App Notifications
Notification Bell
A bell icon in the navigation bar shows your unread notification count.
Managing Notifications
- Click the bell icon to open the notifications panel
- View all your notifications in a list
- Click a notification to go to the related feature
- Click the mark as read button on individual notifications
- Use Mark all as read to clear all unread notifications
Warnings
If an admin issues a warning to your account, it will appear as a banner at the top of the page. You must acknowledge the warning by clicking the dismiss button before continuing to use the board normally.
Data Export
You can download a copy of all your data:
- Go to Settings
- Click Export My Data
- A JSON file will download containing:
- Your profile information
- All feature submissions
- All your votes
- All your comments
Deleting Your Account
If you wish to permanently delete your account:
- Go to Settings
- Click Delete Account
- Confirm the deletion
What Happens When You Delete Your Account
| Data | What Happens |
|---|---|
| Profile and credentials | Permanently removed |
| Feature submissions | Remain visible but show "Deleted User" as author |
| Votes | Removed (vote counts on features will decrease) |
| Comments | Remain visible but show "Deleted User" as author |
Account deletion cannot be undone. Make sure to export your data first if you need a copy.
Next Steps
- Admin Dashboard - Learn about the admin panel
- The Public Board - Explore the public board features