User Management
Manage the people using your feedback board. Control roles, handle problematic users, and keep your community healthy.
Viewing Users
- Go to Admin > Users
- You'll see a list of all registered users
User List Shows
- Name - User's display name
- Email - Their email address
- Role - Admin or User
- Status - Active, Inactive, or Banned
- Joined - When they signed up
- Activity - Submissions, votes, comments count
Stats Overview
At the top of the Users page, you'll see four summary cards:
| Card | Description |
|---|---|
| Total Users | Count of all registered accounts |
| Admins | Number of users with the Admin role |
| Active | Number of users with Active status |
| Banned | Number of users who are currently banned |
These cards update in real time as you manage users.
User Roles
| Role | Can Do |
|---|---|
| User | Submit features, vote, comment, manage their profile |
| Admin | Everything above + access admin panel, manage all content |
Making Someone an Admin
- Find the user in the list
- Click their role (shows "User")
- Select Admin
- Confirm the change
The user now has full admin access.
Removing Admin Access
- Click their role (shows "Admin")
- Select User
- Confirm
You cannot remove your own admin access.
User Statuses
| Status | Meaning | What Happens |
|---|---|---|
| Active | Normal user | Can do everything |
| Inactive | Soft suspended | Can log in but can't post or vote |
| Banned | Fully blocked | Cannot log in |
Email Verification
Admins can manage email verification status for any user.
Manually Verify a User
If a user is having trouble verifying their email, you can mark them as verified manually:
- Find the user in the list
- Click on their name to view details
- Click Verify next to their email address
- The user is immediately marked as verified without needing to click a verification link
Resend Verification Email
If a user did not receive their verification email:
- Find the user in the list
- Click on their name to view details
- Click Resend Verification Email
- A new verification link is sent to their email address
Manual verification is useful when users have email delivery issues or when onboarding users in bulk.
Changing Status
To Deactivate a User
- Find the user
- Click their status
- Select Inactive
- Confirm
The user can still log in but cannot submit, vote, or comment.
To Ban a User
- Find the user
- Click their status
- Select Banned
- Optionally enter a ban reason (up to 500 characters) explaining why the user is being banned
- Confirm
The user is completely blocked from your site. The ban reason is stored internally for admin reference and is not shown to the banned user.
To Reactivate a User
- Find the user
- Click their status
- Select Active
- Confirm
Bulk Actions
Update multiple users at once:
- Check the boxes next to users
- Click Bulk Actions
- Choose a status (Active, Inactive, Banned)
- Click Apply
- Confirm
Searching Users
Use the search box to find users by:
- Name
- Email address
Use the filters to show:
- All users
- Admins only
- Active users only
- Banned users only
Viewing User Details
Click on a user's name to see:
- Full profile information
- Activity summary (features, votes, comments)
- Account creation date
- Last activity date
- Connected accounts (Google, GitHub, etc.)
Deleting Users
- Find the user
- Click the delete icon
- Confirm deletion
What happens when you delete a user:
- Their account is removed
- Their features stay but show "Deleted User" as author
- Their votes are removed
- Their comments stay but show "Deleted User"
You cannot delete your own account from here.
Tips for User Management
| Situation | Recommendation |
|---|---|
| Spam submissions | Ban the user |
| One-time offense | Set to Inactive with a warning |
| Trusted community member | Consider making them admin |
| User requests deletion | Delete their account |
| Suspicious activity | Check their submission/comment history first |
Common Questions
Q: Can users delete their own accounts? A: Yes, from their Settings page.
Q: What if I need to contact a user? A: Their email is visible in the user list. You can email them directly.
Q: Can banned users create new accounts? A: Yes, with a different email. Consider IP-level blocking at server level for serious cases.
Next Steps
- Moderation & Reports - Handle reported content
- Managing Features - Manage user submissions